Your privacy.

This notice describes MarkdownMem, including account and payment-related data.

What the service stores

MarkdownMem processes your account identifier, verified email, optional display name, workspace memberships, permissions, note paths, encrypted note content, and retained versions. Operational events record changes needed to operate and protect the service.

Why it is processed

This information lets you sign in, find your workspaces, share selected stores, read and edit memory, and manage your account. A connected client can read or change content only within its authorized access.

Service providers

Clerk handles authentication, Railway hosts the application and database, Cloudflare provides domain and DNS services, and Stripe handles subscription billing and payment details. The application does not receive your full card details through hosted Stripe Checkout.

Pydantic Logfire receives limited service events, a random identifier for each new verified registration, and the results of sign-out and account-deletion attempts. These events may include a random receipt identifier used to finish a deletion. We do not send note contents or paths, names, email addresses, sign-in credentials, or request bodies to Logfire.

Optional analytics

If you allow analytics, PostHog receives a random browser identifier, a pseudonymous account identifier, broad referral categories, and counts of successful product actions and paid subscription activations. We never send note content, paths, prompts, names, email addresses, or full URLs. Session recording and automatic page-content capture are disabled. Use Analytics preferences to change your choice. For a signed-in account, this also controls future server-side product analytics, including MCP usage. Declining analytics does not affect your access. Previously collected analytics are not automatically erased when you opt out; contact support to request removal.

Your content

Notes are stored for the service you request. MarkdownMem does not run an advertising business or use your notes to train a model. An AI client you connect has its own data handling policy; its use of retrieved content is outside this service's control.

Control and retention

You can edit notes, inspect retained versions, and download Markdown. Current plans keep a bounded number of versions. Use Account in the memory desk to review and delete your account. This removes owned workspaces and their notes for all members, your access to other teams, your sign-in identity, and your subscription. Notes you contributed to surviving teams and their audit history remain with those teams. Payment records and a minimal deletion receipt may be retained. Provider cleanup can require a retry; the screen explains when it is incomplete. Daily database snapshots are retained for six days. Separate encrypted recovery archives retain the latest three verified captures; because these are captured manually, they have no fixed maximum age. Deleted data can remain in those archives until they are replaced or removed. Recovery access is restricted, and recorded deletions must be reapplied before restored data is served. Contact support@markdownmem.com for privacy or account questions.

Cookies and local storage

Authentication uses browser storage and cookies to maintain the session. The product uses the selected workspace and store to restore navigation. Signing out ends the native Clerk browser session.